Summary of chapter # 1 by Hassan Mohi

Introduction to Management and Organization

This chapter is about the management and organization, and how the organizational members manage different things.
Managers:
A manager is a person who coordinates and oversees the work of other people so that organizational goal can be accomplished.
They are the organizational members who told others what to do and how to do. It is easy to differentiate managers from nonmanagerial employees.
There are various types of managers:
1- Top managers.
2- Middle managers.
3- First-line managers.

Management:
Coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively.
Efficiency:
Efficiency is getting the most output from the least amount of input; doing things right.
Effectiveness:
Effectiveness is doing those work activities that help the organization reach its goal; doing the right.
How do managers do?
Functions
• Planning- defining goals, establishing strategies, and developing plans.
• Organizing- arranging and structuring work.
• Leading- working with and through people.
• Controlling- evaluating whether things are doing as planned.
Roles
• Interpersonal- figurehead, leader, liaison.
• Informal- monitor, disseminator, spokesperson.
• Decisional- entrepreneur, disturbance handler, resource allocator, negotiator.

Skills
• Technical, human, conceptual.
• Importance of these skills varies depending on managerial level.
How the manager’s job is changing
• Changing impacting manager’s gob- changing technology, increased security threats, increased emphasis on ethics, increased competitiveness.
• Importance of customers.
• Importance of innovation.
What is an Organization?
Organization is a deliberate arrangement of people to accomplish some specific purpose.
Organizations are changing because the world around them is changing.
Why we study Management?
We study management because:
• Universality of management- universal need of management.
• Reality of work- either manage or to be managed.
• Challenges and rewards of being a manager.